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Kate Johnson is an experienced professional with a strong background in service design and business engagement. Currently serving as the Acting Manager of Business Engagement at the Reserve Bank of New Zealand, Kate has previously held various leadership roles, including Service Design Lead at the Ministry of Health New Zealand and ACC New Zealand, as well as at Education Payroll Limited. Additional experience includes positions as Business Lead in Digital Design, Business Process Improvement Advisor, and Change Facilitator at ACC New Zealand. Kate's diverse expertise underscores a commitment to enhancing service delivery and driving strategic initiatives within the organizations Kate has worked for.