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Anthony Jania has extensive experience in customer service and IT support, currently serving as a Senior Customer Service Specialist at Research Metrics since January 2014, where responsibilities include troubleshooting software issues for clients. Prior experience includes working as an IT Help Desk Employee at Owens Community College, assisting students and faculty with technological problems, and roles at The University of Toledo, including Graduate Assistant, where data management and analysis were primary tasks, and Data Entry, focused on transferring medical data into Excel databases. Anthony Jania completed a Bachelor of Science in Pharmacy, Pharmaceutical Sciences, and Administration from The University of Toledo and attended Owens Community College from 2012 to 2014.