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A trained Lawyer, Giles who also has a strong technical background joined ResQ as CTO in 2016. Having worked in the sector previously Giles is a self-confessed IT geek, who is only happy when he is pushing all boundaries.

Giles is a hands-on CTO with twenty years’ experience in senior decision making technical roles mostly with leading outsourcing companies. He has been instrumental in developing and implementing the business’ technical strategy to allow ResQ to get ahead of the industry, in terms of compliance with new regulations, whilst at the same time improving performance. An expert in Business Intelligence, Giles has built all of the technology within the cloud, so the future is already the present at ResQ!

He was also responsible for ResQ’s ‘Why not Zero’ campaign in which he implemented ResQ’s Responsible Telemarketing™ brand, designed to minimise customer harm and exceed any regulatory standards.

Giles lives in Blackpool and makes the trip across the Pennines every week to Hull.