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Sara Falstad is a Tech Support Analyst at Request Foods, Inc. since March 2022, bringing a wealth of experience in customer service and technical support roles across various industries. Previous positions include Customer Service Associate at Grand Rapids Public Museum, where Sara excelled in client relationship management and upselling memberships. Other notable roles include Service Advisor at Saginaw Valley Ford Lincoln, where advocacy for customers was key, and Environmental Services Worker at Sodexo, focusing on compliance and communication in a healthcare setting. Sara's educational background includes ongoing studies for a Bachelor of Science in Information Technology Project Management at Davenport University, complemented by an Associate's degree in Computer Info Systems from Grand Rapids Community College.