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Clarisse Tolosa is an experienced customer support manager currently serving at RepeatMD since February 2024, after previously holding the same title at Homebot from November 2019 to February 2024. During tenure at Homebot, significant achievements included expanding the customer support team, maintaining high customer satisfaction scores, and implementing organizational strategies for growth and efficiency. Clarisse also played a key role in product enhancements and vendor management, improving operational processes through automation and the adoption of omnichannel tools. Earlier experience includes administrative and patient access roles at Hanger, Inc. and Northwestern Medicine. Clarisse is pursuing a Bachelor's degree in Natural Resources and Conservation from Southern New Hampshire University, complementing a solid educational background with certifications in cosmetology and general studies.