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Luca S has a diverse work experience spanning several industries. They have worked at RepairPal since 2021, starting as a Consumer Engagement Representative and currently serving as a Team Lead in Consumer Engagement. Prior to RepairPal, Luca was a Medicare Accreditation Specialist at QUAD A from 2020 to 2021. They also worked at Omni Rentals where they held the positions of Senior Customer Support Associate from 2016 to 2019 and Customer Success Specialist from 2019 to 2019. Before that, Luca worked as an Inventory Manager at SPARC from 2015 to 2016 and as an Assistant Store Manager at GameStop from 2007 to 2015.

Luca S attended the City College of San Francisco from 2017 to 2018, focusing on Ornamental Horticulture. Prior to that, from 2007 to 2009, they obtained an Associate of Arts degree in Spanish Language and Literature from the College of Lake County. Additionally, in 2024, they obtained a certification in De-Escalating Conversations for Customer Service from LinkedIn.