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Joseph I Ejim is a seasoned User Experience Researcher currently part of the global Digital Marketing team at Rentokil Initial, where efforts focus on UX and CRO for a leading pest control and hygiene services company. Joseph also serves as CRO & UX Manager at Growth Cog Ltd, enhancing conversion rates and organic search visibility. As Director of User Experience at Brits Digital Ltd, leadership of a team of remote UX professionals is a primary responsibility, delivering UX solutions and creating digital products. Previously, Joseph held key roles including Director at Optimistic Recruitment Agency, Digital Marketing Consultant at Digi Toolbox Ltd, and Senior Web Designer / UX CX Design Lead. Early career experience included positions such as User Experience Manager at Precision Computers and Digital Designer at El-Adonai Computers. Educational accomplishments span institutions such as The Johns Hopkins University and Wesleyan University, combined with a Licentiate degree in Divinity/Ministry.