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Karen Kavanagh is an accomplished marketing professional with extensive experience in leadership roles across various companies. Currently serving as Marketing Director for Rentokil Initial in the Pacific Region since January 2021, Karen previously held the position of Director of Customer Experience at Quadient, where responsibilities included leading the marketing function and strategic direction in customer experience. At Neopost Ireland, Karen was Marketing Director, focusing on brand strategy and market share growth. Additional contributions include participation as a DM Committee Member for IDMA, promoting best practices in direct marketing. Karen's earlier roles encompassed Marketing Manager at Neopost and Marketing Executive positions at Sage Ireland and Swiftcall Telecommunications. Relevant education includes a Mini MBA and certifications in social media marketing and agile project management.