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Concha Hernanz Portillo possesses extensive experience in quality assurance and commercial management within the pest control and environmental services sectors. Currently at Rentokil Initial España since June 2015, Concha holds the position of Quality Assurance y Excelencia en el Servicio, focusing on service quality for major national clients. Previous roles include Quality Assurance and Asesora Comercial in Madrid. Prior to this, Concha worked at Asesoría y Formación Ambiental, providing training on products generating gases, and at Europea de Servicios y Plagas as Responsable Técnica in charge of quality. Early career experiences include commercial management at SANITRADE and responsibilities in environmental sanitation and phytosanitary services at PRONATUR. Concha earned a degree in Ingeniero Técnico Forestal from Universidad Politécnica de Madrid between 1984 and 1989.