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Michael Zappia has extensive work experience in various roles across multiple companies. Starting in 2001, they worked as an Operations Manager at Zappia Vending Service, where they oversaw the operations and staff of the company. In 2011, they joined G/O Digital, first as a Sales Development Representative, then as a Digital Marketing Consultant, and later as a Digital Sales Engineer. Michael also served as an Inside Sales Floor Coach and Sales Development Representative Manager, where they built and managed teams. In 2016, they became an Inside Sales Manager, responsible for driving revenue and developing a sales team.

In 2017, Michael joined Digital Air Strike as a Business Development Executive and later became a Channel Partnership and Business Development Manager. Michael then moved to BizIQ - Small Business Marketing in 2019 as a Digital Marketing Sales Manager. Currently, they are working at Rent. as a Regional Solutions Specialist and Regional Solutions Sales Manager. Overall, Michael has a diverse background in sales, marketing, business development, and team management.

Michael Zappia attended the University at Buffalo from 1999 to 2006, where they earned a Bachelor of Arts degree in Communications.