Brandon Wade has a diverse work experience spanning several companies and roles. Brandon began their career at Acquinity Interactive in 2012 as a Sales Supervisor, where they oversaw daily workflow and trained sales agents. In the same year, they moved on to Endurance International Group, working as a Corporate Trainer and later as a Workforce Management Analyst. As a Corporate Trainer, they were responsible for technical and sales training, course development, and resource coordination. In their role as a Workforce Management Analyst, they forecasted and analyzed call volumes, performed capacity planning, and made recommendations for improving operational efficiencies.
In 2015, Brandon joined Rent. as a Senior Manager in the Contact Center, where they managed the Call Center staff, produced operational reports, and conducted quality assurance audits. Currently, they hold the position of Client Operations Enablement Manager at Rent., a role they started in 2022.
Prior to their roles at Endurance International Group and Acquinity Interactive, Brandon worked as a Success Coach - Training and Development at Pace from 2010 to 2012. In this role, they provided coaching, gathered performance data, and created reports for new hires and converting agents.
Throughout their work experience, Brandon has demonstrated expertise in various areas such as sales management, workforce management, training, and contact center operations.
Brandon Wade attended McQueen High School from 2002 to 2005. During this time, they pursued basic studies, although no specific degree was mentioned.
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