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Regina P. is an experienced professional with a strong background in operational management and customer relations. Currently serving as Chief Operating Officer and Quality Assurance & Process Improvement Manager at Renoxx Caregivers since November 2011, Regina develops and oversees control systems ensuring compliance with the Code of Maryland Regulations and collaborates with Case Managers to uphold standards. Prior experience includes a role as a Language Interpreter listed on the Maryland Court System Administration Registry from November 2012 to December 2016, where Regina interpreted for Portuguese-speaking individuals. Regina's earlier career includes serving as Sales Administration Coordinator at Yokogawa America Do Sul from May 1997 to July 2007, managing after-sales operations and administration of purchase orders for both foreign and domestic markets. Regina holds a Bachelor of Business Administration from Universidade Italo-Brasileira, earned between 2000 and 2004.