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Ben McDonald has a diverse range of work experience spanning over several years. Ben started their career in 2004 at Citadel Broadcasting as a Board Operator/Remote Technician, where they were responsible for writing, editing, and reading news briefs. Ben also worked as a promotional grunt for remote broadcasts with all four Citadel stations in Reno. In 2005, they joined KTVN Channel 2 News as a News Producer, overseeing all on-air content. From 2007 to 2010, Ben served as a Publicist at Atlantis Casino Resort Spa, managing the casino's public relations program and acting as a liaison for media, entertainers, and non-profit organizations. In 2010, they joined the Reno-Sparks Convention and Visitors Authority as a Communication Manager, eventually progressing to the roles of Senior Communication Manager, Director of Communications, and currently as the Sr. Director of Communications and Public Affairs. Additionally, in 2011, Ben served as a Board Member for PRSA-Sierra Nevada Chapter.

Ben McDonald attended the University of Nevada-Las Vegas, where they pursued a Bachelor of Arts (B.A.) degree in Communication Studies. The specific start and end years for their education are not mentioned.