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Folashade Olufe is an accomplished professional with extensive experience in sales and customer relationship management. Currently serving as the Manager of Return Business at Renmoney since November 2013, Folashade oversees operations of the retention sales channel, focusing on optimizing customer experience and driving revenue growth. Previous roles at Renmoney include Sales Team Lead, where responsibilities encompassed supervising a team of sales agents to meet performance goals, and Sales Analyst, where Folashade consistently exceeded monthly sales targets while delivering exceptional customer service. Folashade began career at Customer Contact Solutions Nigeria Limited as a Customer Service Representative, engaging in telemarketing and providing service information. Educational qualifications include a Master’s degree in International Relations and Affairs from the University of Lagos and a Bachelor's degree from the University of Ilorin.