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Lee Heng has a diverse work experience spanning over multiple industries. They are currently working as a Product Innovations Manager at Renewtrak since October 2022. Prior to that, they held various roles at Sandstone Technology, starting as a UI/UX Specialist from August 2013 to October 2019, then transitioning to the role of Product Manager AI/ML from October 2019 to October 2022. They also served as a Digital CX/UX Manager at Sandstone Technology from an unspecified date in 2013 to 2016.

Before joining Sandstone Technology, they worked as a Digital Designer/Producer at Shooting Star Picture Company from October 2012 to July 2013. They also gained freelance experience as a Designer/Contractor from October 2008 to July 2013.

Lee Heng's earlier experiences include being an Executive Producer/Art Director at Gambit Global Systems from October 2011 to October 2012. They also worked as a Web Designer at the University of New South Wales from June 2010 to January 2011, where they were involved in web usability, interaction, accessibility, project proposal writing, analytic reporting, SEO, and web design and development.

Additionally, they had short-term roles as an Operations staff member at ASP in 2009, Head of Creative at Visible Results from March 2008 to October 2008, and Art Supervisor at EAC from September 2007 to March 2008. Lastly, they served as a Publications Manager/Digital at The Centre for Independent Studies (CIS) from August 2006 to September 2007.

Lee Heng began their education in 1997 at the Sydney Institute of Technology, where they studied Desktop Publishing. In 1997, they also attended Interim Technology to further their education in Web Design. The following year, in 1999, Lee Heng returned to the Sydney Institute of Technology to pursue Electronic Publishing. In 2000, they studied FrameMaker SGML at Absolute Data Group and Design (Applied Studies) at the Sydney Institute of Technology. In 2002, Lee Heng attended the Sydney Institute of Technology once again, this time focusing on Digital Media. They then went on to study Internet Studies at Curtin University for one year in 2007. Lastly, from 2017 to 2019, Lee Heng pursued a Master of Business Administration (MBA) with a focus in Business, Management, Marketing, and Related Support Services at the Australian Institute of Business.