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Michelle Otero Tannert, M.S.Ed., is an accomplished education professional with extensive experience in customer success management and project management within the educational technology sector. Currently serving as a Customer Success Manager and Project Manager at Renaissance Learning since March 2018, Michelle previously held a project management role at myON, focusing on solution-based technology projects for schools. Prior experience includes senior learning and development positions at WellCare Health Plans, where Michelle designed and delivered training programs, as well as curriculum and implementation management at Achieve3000. A strong foundation in education is established through a master's degree in Multicultural/Multilingual Education and a bachelor's degree in Elementary Education from Florida State University. Michelle's career also encompasses roles in educational consulting and training within various organizations.