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Ahmed Khorshid is a seasoned Customer Success Manager currently employed at RemotePass since February 2023. Prior experience includes a Case Manager role at WorkMotion, where notable achievements included enhancing the product NPS score by 38% and earning a “Top Customer-Centric” Award for high customer satisfaction. Previously, at Matific, Ahmed increased customer adoption and retention on the platform significantly through effective training and program management. A tenure at LinkedIn as Senior Relationship Manager involved the successful acquisition of major deals and enhanced user engagement. Additional roles include a Regional Account Manager position at PraxiLabs and a Business Development Adviser role at the Department for International Trade, demonstrating a strong background in customer relations and business development. Ahmed Khorshid holds dual Bachelor of Arts degrees in Economics from Middlesex University and Modern Sciences and Arts University, completed in 2013.