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Jace Upshur is an IT Specialist at Remote Security Solutions, LLC since May 2023, focusing on monitoring camera functionality, troubleshooting software bugs, and providing customer service through phone and email support. Prior experience includes an Information Technology Internship at Responsive Technology Partners, where Jace serviced hardware and software issues, and a role as a Customer Service Specialist at Dogma, emphasizing customer satisfaction and record-keeping. Jace also worked as an Instacart Shopper, delivering groceries to clients, and served as a Customer Service and Fulfillment Specialist at Amazon, ensuring accuracy in order processing and shipment. Jace holds a Bachelor of Business Administration degree from Brewton-Parker College, earned from 2019 to 2023.