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Carlos Castillo has over a decade of experience in client success and quality assurance, currently serving as a Client Success Manager and Quality Assurance Manager at RemoteReps, formerly CC Capital Group, since July 2019. Prior to this role, Carlos held multiple positions at Collective Solution from August 2011 to April 2019, including QA and Compliance Supervisor, Compliance Supervisor, Team Manager, and Collections Associate, demonstrating a strong background in team management and compliance oversight.