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Maia Kostusiak is an experienced professional who has held various roles in companies such as Remote Legal Court Reporting, Metschl & Associates Court Reporting, JPVideo Productions, SPoT Coffee, and Burchfield Penney Art Center. Currently serving as Team Lead of Customer Success, Scheduling & Support at Remote Legal, Maia has demonstrated expertise in managing client interactions, developing process documentation, providing technical support, conducting demos, managing recruitment and onboarding, ensuring compliance with SLAs, and leading a high-performing team. With a background in office management, legal videography, video editing, customer service, and cashier roles, Maia brings a diverse skill set and a commitment to excellence to their work.