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Victor Emmanuel Garcia is a seasoned operations professional with extensive experience in customer service, KYC, AML, risk and fraud management, and project management. Currently serving as a Sr. Team Manager for Operations at Remitly since July 2017, Victor has demonstrated expertise in risk analysis and Six Sigma fundamentals. Prior to this role, Victor held various positions at FIS - Fidelity Information Services from September 2012 to July 2017, including Operations Team Manager, focusing on a Telco account. Previous experience also includes serving as Operations Team Lead for different programs and as a Floor Leader at Convergys from July 2009 to March 2012, where responsibilities included coaching and supervising teams. Victor holds a Bachelor of Science in Business Administration and Management from the National College of Business and Arts, earned between 1999 and 2005.