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Maja Dincalp is an experienced professional with a strong background in customer service and operations management. Currently serving as Operations Team Leader at Remed Assistance since May 2018, Maja has progressed through various roles including Senior Case Manager and Case Manager. Prior experience includes positions as International Customer Service Manager at Turhan Hotel, Co-Owner of Antik Zlatar, Assistant General Manager at 1ATravel, and Supervisor at Hertz, showcasing a comprehensive understanding of client relations and operational efficiency. Maja's educational background includes a Bachelor's degree in Tax and Custom from Beogradska Poslovna Skola, obtained between 1999 and 2002.