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Shilpa Patel is an experienced professional in customer success and operations, currently serving as Customer Success at Relogix since May 2023. Prior to this role, Shilpa held the position of Director of Client Operations & Customer Success at NRC Health from November 2013 to January 2023. Shilpa's extensive experience also includes multiple managerial roles at Direct Energy from March 1998 to October 2013, focusing on third-party verification, internal call center operations, and agent compensation and enrollments. Shilpa holds a Bachelor of Arts degree in Sociology from Laurentian University.