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Jess Brooks is a seasoned professional in digital marketing and operations management, currently serving as the General Manager at Reload Media since August 2017. With a background in leading multi-disciplinary teams and managing key agency clients such as Lovehoney and Sealy, Jess has progressed through various roles including Agency Operations Manager and Digital Marketing Team Leader. Prior experience includes customer service and office administration roles at Vet Stationery Supplies & Smilewear Uniforms, dispensary technician experience at Jadin Chemist Group, and a pharmacy assistant position at Ken Lai Pharmacy. Jess holds Bachelor’s degrees in Public Relations/Image Management and Human Resources Management from Queensland University of Technology, complementing strong operational and project management skills.