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Gemma Brown serves as the Head of Consulting and Strategic Lead at Reload Media, where responsibilities include leading a multi-disciplined digital marketing team and collaborating with major Australian brands. Previous experience includes roles such as Senior Digital Account Manager, focusing on strategic direction and account management for high-profile clients, and Senior Account Manager at The Marketing Store in Europe, delivering successful campaigns for McDonald's and other global brands. Educational accomplishments include a Diploma in Integrated Marketing from MAAG and a Bachelor of Science in Biology from the University of Nottingham. Early career roles in marketing and PR have contributed to a well-rounded expertise in digital and account management.