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Shannon K. is an experienced healthcare professional with a focus on patient access and case management. Currently serving as a Patient Access Case Manager and Payer Coverage Case Manager at Relievant Medsystems, Inc., Shannon previously worked at Providence St. Joseph Health Plan from September 2013 to December 2020, where responsibilities included investigating and resolving Medicare and Medicaid member appeals as an Appeals & Grievance Analyst. Shannon's background also includes roles such as Financial Coordinator at Providence St. Joseph Health, where coordination of patient care authorizations and financial advocacy for patients were key duties. Earlier experience encompasses positions as a Medical Biller at Gastroenterology Specialists of Oregon and as an Assistant to the Office Manager at The Surgical Center, Inc. Shannon began a career in third-party liability at Kaiser Permanente. Educational credentials include a Bachelor's degree in Psychology Family Studies from Corban University.