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Kori Heller has a diverse work experience spanning multiple industries. In 2004, they started their career at Navy Federal Credit Union as a Loan Officer/Member Service Representative, where they provided advanced customer support for banking and lending services. After leaving that role in 2009, they worked as a Volunteer at St Mathew in 2017. Kori went on to work for the US Government in 2019 as a Unit Program Coordinator, where they advised and assisted the commander in managing administrative support programs. Kori'sresponsibilities included developing operating instructions, instructing and training others on administrative policies, and handling personnel actions. Currently, Kori is employed at ReliaSource, starting in 2022. Kori initially worked as a Project Coordinator before being promoted to Lead Project Coordinator. Further details about their roles at ReliaSource are not provided.

Kori Heller has a Bachelor's degree in Computer Science from the University of Maryland Baltimore County, which they obtained from 1997 to 2002. Prior to that, from 1995 to 1997, they attended Anne Arundel Community College and earned an Associate of Arts degree in General Studies. Additionally, Kori Heller has obtained several certifications. In June 2019, they completed the "IT Security: Defense against the dark arts" course from Coursera. In May 2019, they completed the course "System Administration and IT Infrastructure Services" from Coursera. In April 2019, they completed the "Operating Systems and You: Becoming a Power User" course from Coursera. In March 2019, they completed the course "The Bits and Bytes of Computer Networking" from Coursera. In January 2019, they completed the "Technical Support Fundamentals" course from Coursera. Lastly, Kori Heller obtained the GIAC GSEC (DoD 8570 IAT Level 2) certification from the SANS Institute in December 2019.