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Austin Palen is a Senior Security Engineer at ReliaQuest since June 2021, where responsibilities include mentoring junior team members and resolving escalated tickets. Previously, Austin held the position of Security Engineer, where duties involved troubleshooting and addressing issues within various client SIEM/EDR technologies while working in a 24x7 SOC. Austin's earlier experience includes positions as a Computer Support Technician at Illinois State University and a Tech Consultant at Target. Educational qualifications include a degree in Cybersecurity, Information Technology from Illinois State University and an Associate's degree in Computer Science from Illinois Central College.