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Mitchell Untch is a seasoned IT professional with extensive experience in system analysis, project management, and training development. Currently serving as a Senior I.T. Support Analyst at Reliance Steel & Aluminum since October 2012, Mitchell is responsible for creating training manuals and conducting training sessions during nationwide conversion processes to MSOffice 2010 and Windows 7. Prior to this role, Mitchell acted as a Business Analyst at the same company, leading conversions and upgrades for various branch locations and software applications. Earlier in Mitchell's career, as a Systems Analyst at Aames Investment Corporation, responsibilities included enterprise systems analysis, testing, and customer support, along with the development of training documentation for business software. Educational achievements include extension courses in Real Estate from UCLA.