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Ankit Narain currently serves as the Lead of Customer Success at Reliable Group, focusing on client retention and milestone processing since January 2021. Previously, Ankit held the position of Information Technology Account Manager, where strategic engagement with targeted accounts and leadership in communications were key responsibilities. Ankit's experience includes a tenure at Accenture as a Business Advisory Senior Specialist, where financial analysis and operational improvements were prioritized, along with a role in managing a Diamond Customer account. Ankit also worked at Google as a Sr. Team Lead, managing IT professionals and enhancing system operations, and previously as a Web Solution Engineer at GlobalLogic, contributing to automation and analytics projects. Ankit's educational background includes a Project Management degree from the Indian Institute of Management, Indore, and a B.E. in Computer Science from Rajiv Gandhi Prodyogiki Vishwavidyalaya.