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Pernille Holm Sneideris is a seasoned professional in client success and customer experience, currently serving as a Senior Client Success Manager at Relesys since November 2022. Previously, Sneideris held roles as a Customer Success Manager at Claimlane from April 2020 to November 2022, where responsibilities included developing and leading customer success activities to ensure partner satisfaction and goal achievement. Additional experience includes positions as a UX Researcher at Easysize, Customer Insights Specialist at UserTribe, and Student Research Assistant at the German Aerospace Center (DLR) & Leeds University. Sneideris began a career in sales at IC Group A/S, progressing from Sales Assistant to Head of Department from 2010 to 2016. Educational credentials include a Master of Science in Techno-Anthropology from Aalborg University and a Bachelor of Science in Humanities & Technologies from Roskilde University.