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Francesca Z. is a skilled content specialist currently working at EasyCare since September 2024, with previous experience in the same role at Relentless Dealer Services from February 2022 to September 2024. Prior to these positions, Francesca served as Assistant Director of Training and Development at the University of Indianapolis from June 2015 to February 2022, and as a Technical Support Specialist and Academic Liaison during their earlier tenure at the university. Francesca holds a Bachelor's degree in Computer Science from the University of Indianapolis, earned in 2015.