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Frank Santana is an accomplished outreach representative at Relentless, actively generating awareness and interest through LinkedIn outreach since September 2023. Previously, as a senior innovation manager at ArcBest Technologies from August 2018 to 2021, Frank played a crucial role in developing advanced information technology solutions, utilizing machine learning to optimize business processes. Frank also served as an innovation lead at Cloud Big Data Technologies Group from 2015 to 2018, where efforts focused on enhancing IT consulting efficiency and fostering digital transformation. Frank holds a bachelor's degree from the University of Chicago.