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Susan C. is an experienced healthcare professional currently serving as the Division Director of Quality and Clinical Service at Rehab Without Walls® NeuroSolutions since February 2020. Prior roles include Director of Accreditation Services at Tallahassee Memorial HealthCare, focusing on quality and patient safety systems, and International Nurse Consultant for the Joint Commission, where support was provided to international hospitals regarding accreditation. Additionally, Susan managed a CMS-driven project with the New Mexico Hospital Association aimed at reducing healthcare-associated conditions and held various positions at Presbyterian Healthcare Services, including Lean Six Sigma Black Belt and Manager of Quality and Risk Management. Education includes a Bachelor of Arts in Political Science and Government from the University of South Florida, a Master of Arts in Organizational Management from the University of Phoenix, and an Associate of Science in Registered Nursing from the College of Central Florida.