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Patsy Charles is an accomplished professional with extensive experience in business operations and program management. Currently serving as Business Operations Manager at Region 18 ESC since June 2011, Patsy previously held the role of Business Operations Specialist within the same organization. Prior experience includes positions as Program Specialist III at the Texas Education Agency and Program Specialist I at the Texas Department of State Health Services. Patsy holds a Master of Business Administration (MBA) and a Bachelor of Arts (BA) in Business Administration with a focus on Human Resources Management from Concordia University Texas.