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Jeff M. is an experienced customer service professional with a diverse background in customer experience, event coordination, and marketing. Currently serving as Customer Experience Manager at Regal since June 2022, Jeff oversees a team of specialists and ensures effective communication across various platforms. Previous roles include Team Lead in Fan Relations at Warner Bros. Discovery and positions at Regal where responsibilities ranged from social media management to engagement coordination. Jeff has also held roles in event coordination and account management, with a strong foundation in communication, having earned a Bachelor of Science in Communication from Liberty University.