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Najad Osman currently serves in multiple roles at Refuge, including Technology-Facilitated Abuse Training Lead, National Youth Technology-Facilitated Abuse Lead, and Refuge Worker since March 2021. Prior to this, Najad Osman studied at Royal Holloway, University of London, earning a degree in Criminology and Sociology with Law from September 2017 to May 2020. Additionally, Najad Osman gained experience as a Community Volunteer at Mencap from September 2017 to January 2018.