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Joanna Felgate has a diverse and extensive work experience in fundraising and management roles. Joanna currently works at Refuge as the Head of Public Fundraising, where they oversee different fundraising teams and contributes to digital fundraising transformation. Prior to this, they served as the Head of Supporter Fundraising at Refuge.

Before joining Refuge, Joanna worked at Independent Age as a Senior Individual Giving Manager from 2016 to 2019. Joanna also had a brief role as a Senior Direct Marketing Manager at Battersea Dogs & Cats Home in 2016.

Their earlier experience includes being the Individual Giving Manager at Victim Support from 2013 to 2016, Chief Executive at Childlife from 2007 to 2013, Head of Donor Development at Kew Foundation from 2003 to 2007, and Head of Direct Marketing at ChildLine from 1998 to 2003.

Throughout their career, Joanna has developed expertise in direct marketing, digital fundraising, legacy marketing, strategy development, budget management, analysis, and reporting of key performance indicators.

Joanna Felgate completed their education in a series of institutions and programs. Joanna first pursued a Combined Arts degree at the University of Leicester from 1989 to 1991, focusing on Psychology and Sociology. Prior to their university studies, they attended Calderstones Comprehensive from 1980 to 1987, although no specific degree or field of study is mentioned for this period.

Later, in 1995 and 1996, Joanna pursued a Diploma in Direct Marketing at The Institute of Direct and Digital Marketing. Additionally, they obtained a Certificate in Digital Marketing from the same institute, although the specific dates for this program are not provided.