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Greg Gross has extensive work experience in the field of information technology. Greg is currently working as the Director of Information Technology Support at UnitedHealth Group and Optum since February 2022. Prior to that, Greg worked as the Director of Information Technology at Refresh Mental Health from January 2020. Greg also served as a Network Administrator at Halkey-Roberts Corporation from September 2017 to January 2020. Before that, they worked as a Sr. Systems Administrator at ASO Worldwide from July 2006 to August 2017. Greg began their career as a Computer Network Technician at Empire Computer Services LLC from December 2005 to July 2006.

Greg Gross holds a Bachelor's Degree in Information Technology from the University of South Florida Sarasota-Manatee. In addition to their degree, they have obtained several certifications, including Florida 215 - Life Health and Annuities from the State of Florida in 2019, CompTIA Security+ from CompTIA in 2018, VMWare Certified Associate from VMware in August 2015, Microsoft Certified Systems Administrator from Microsoft in 2007, Microsoft Certified Desktop Support Technician from Microsoft in 2006, and Network+.