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Michael Edwards is an accomplished IT Manager with extensive experience in the technology sector, currently serving at Reflections Holiday Parks since May 2016, where the organization welcomes millions of visitors annually to its holiday parks across New South Wales. Prior to this role, Michael held various positions, including Technical Implementation Manager and Service Assurance Manager at Quick Service Restaurant Holdings, and Technical Services Manager and IT Support Manager at Retail Adventures Pty Limited. Michael's earlier roles include Desktop Support Team Leader at Australian Discount Retail and Service Desk Analyst at Thompson Financial, among others. Michael's academic credentials include a Bachelor's degree in Business Management from Western Sydney University and multiple IT-related qualifications from TAFE NSW.