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Michael Waltamath is a seasoned professional with extensive experience in client services and operations management. Currently serving as the Senior Director of Client Services for US Operations at Reed Group since May 2013, Michael has a proven track record of managing complex programs focused on health and wellness and absence management. Previously, at Xerox HRO&S from July 2010 to November 2014, Michael contributed to the implementation and development of Total Absence Management Solutions. Michael's career began at MetLife, where roles included Customer Delivery Manager, Operations Manager, and Specialty Services Manager, overseeing large teams and ensuring efficient service delivery for national accounts.