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Barb Lucero is an experienced professional with a diverse background in customer service and case management. Currently serving as a Leave of Absence Case Manager at ReedGroup, a Guardian® Company since October 2016, Barb has also held roles as an Intake Analyst and Customer Service Representative within the same organization. Additionally, Barb has been an Independent Consultant for Arbonne International since January 2007. Previous experience includes positions as a Team Lead at Sears Home Improvement from October 2013 to October 2016, a Senior Collections Representative at Discover Card from May 2011 to May 2012, and a Client Service Analyst at Consolidated Computer Center from April 1996 to October 1998.