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Joan Tongola has a diverse work experience spanning various roles and industries. In 2012, Joan worked as a volunteer at ReachOut Plus until 2013. Afterwards, Joan joined the University of Bradford and served as a student ambassador from November 2013 to May 2016. Additionally, Joan volunteered for a brief period at the university from April to May 2014. In 2013, Joan also began working as a Supervisor at Stevenage Borough Council, where they are currently employed. Most recently, since April 2019, Joan has been engaged in banking operations at Redwood Bank (Limited).

Joan Tongola attended Barnwell School, where they obtained 12 GCSE's with grades ranging from A to C. Joan then enrolled in John Henry Newman Catholic School, completing their A levels in Economics, Biology, Chemistry, and Business Studies from 2011 to 2013. Following this, they pursued higher education at the University of Bradford from 2013 to 2016, earning a Bachelor of Science (BSc) degree in Business Economics.