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Aldrin Billiones is an experienced Solutions Engineer at Redpoint Global Inc. since June 2017, with a strong background in application development and technical support. Prior to this role, Aldrin worked at IBM from 2013 to June 2017, contributing as an Application Developer specializing in Cognos BI, where responsibilities included analyzing and migrating reports to new environments. Earlier career experiences include serving as a Helpdesk Analyst at Harte Hanks, where technical assistance was provided to end users, and as a Reporting Analyst, preparing and presenting reports for operational needs. Aldrin's professional journey started at Comcave as a Computer Technician, maintaining computer systems within an internet café environment and has included various roles focused on data entry and technical support.