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Annette Heidrich is an experienced project manager with a strong background in client experience and support, currently serving at Redkite since October 2022. Previously, Annette worked as a Freelance Senior Project Manager at Global Media Pty Ltd and as a Localization Project Manager at Cochlear, where the management of a multi-language product launch was a key achievement. Annette held leadership roles at Straker Translations as Head of Production APAC and at Elanex Inc as Project Manager and Head of Service Delivery for the APAC region. Earlier roles included Senior Project Manager at Lexicomm International Inc., Production Manager at BLACK MAX PTY LTD, Associate Producer at Channel 9 Australia, and Assignment Editor at n-tv. Educational qualifications include certifications from The Institute of Localisation Professionals and Adaptive Frameworks, and a teaching certificate from The London Teacher Training College.