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Diego Santos García Martínez is a skilled Project Lead with experience in CRM and CX transformation at redk. He has also worked as a Project Business Analyst at redk's UK division. Diego has extensive experience in CRM project management, coordination, and business intelligence at NH Hotel Group. Additionally, he has worked in digitization and restoration at Agencia EFE, as well as content editing at TVE. Diego holds a Master's degree in Audiovisual Documentation and has a strong educational background in history.