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Shoana Padayachee is a professional with experience in various managerial roles across different companies. Currently working as a Country Manager at Redial BPO, they previously held titles such as Regional Executive and People Lead at BPESA, Senior CX Consultant at The CX Group, and Business Advisory Manager at Accenture. With a background in managing call centers and customer service teams, Shoana also has experience in training and coaching individuals in sales and leadership skills. They hold a degree in Evolved Master Coach, NLP, Hypnosis, and Time Paradigm Techniques from Evolved Coaching. Overall, Shoana's expertise lies in project management, recruitment, HR procedures, and building relationships in the business world.