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Nathan Masinter is an accomplished Service Delivery Manager at REDESIGN, specializing in optimizing service delivery processes and enhancing client relationships. Previously, as Portfolio Program Manager at GCSIT, Nathan successfully led the Managed Services Department, achieving a 60% customer growth rate and over 95% retention. With a solid background in business development as Director of Business Development at Thin Technologies, Nathan implemented effective sales strategies resulting in significant revenue growth. Nathan's extensive experience also includes leadership roles in IT management and marketing at Titan Truck Equipment, where advancements in e-commerce and inventory management led to record-breaking sales. Nathan holds a strong track record of driving operational efficiency and fostering client satisfaction across various sectors.