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Claudia Policarpo is a skilled Salesforce Developer with extensive experience in the field, currently employed at Rede since November 2023, following a tenure at Gympass from June 2021 to October 2023, and at [ kolekto ] from October 2020 to May 2021. Prior to their specialization in Salesforce, Claudia demonstrated leadership as the Head of Accounts Receivable and Metrics at Cappta from May 2017 to September 2020, focusing on team development and performance management, as well as managing cash flow and automating processes. Claudia's earlier roles include serving as an Accounts Receivable Analyst and a Clerk at the Prefeitura de Santo André, in addition to their engineering experience in electrical projects at Metrô de São Paulo. Educationally, Claudia holds an MBA in Business Management from USP and a Bachelor’s degree in Energy Engineering from Universidade Federal do ABC, complemented by a Technical qualification in Computer Science from ETEC Vasco Antonio Venchiarutti.