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Erica Smith has a diverse work experience in various roles and industries. Erica currently works at Red Roof Inn as the Franchise Operations Director, overseeing operations and ensuring quality standards. Prior to this, they served as the Regional Training Manager at the same company. Erica also has experience in the hospitality industry as a General Manager at WoodSpring Hotels, where they achieved high profits and managed accounts. Erica worked as a Project Manager at MKTG Agency, handling advertising campaigns and social media presence. Additionally, Erica has experience as a General Manager at Clubhaus Fitness, managing facilities and organizing community events. Erica began their career at Dillards, starting as a Sales Associate and eventually working their way up to Department Manager and Assistant Manager positions.

Erica Smith completed their education at the University of Arkansas from 2014 to 2015, earning a degree in Management with a focus on Human Resources.